We accept PayPal, Klarna, Visa, MasterCard, American Express, and other major payment methods. Some countries support local payment options—check available methods at checkout.

If your order hasn't shipped yet, contact us via customer service within 24 hours. Once shipped, orders cannot be canceled. All sales are final, and returns are not accepted for hygiene reasons.

Enter the code (case-sensitive) in the discount box on the payment page. Each order allows   one discount code. New customers receive 25% off their first order—valid for 7 days after registration!

Enjoy free shipping on US orders over $29.99 and global orders over $99.99. No code required—eligible orders automatically qualify at checkout.

Log in to your account to view order status and tracking info. Allow 1–3 business days for processing. We'll email tracking details once shipped (check spam folder).

Carriers may take 24–48 hours to update tracking. Check back in 48 hours. If unresolved, contact our team at info@ucoolmelashes.com.

For hygiene reasons, we do not accept returns of opened/unsealed products. If you receive a defective item, contact us for a free replacement.

Unfortunately, all sales are final. However, we'll assist with replacements for defective items. Contact us via customer service with order details.

New users get 25% off their first order valid for 7 days. Cannot be combined with clearance items or custom orders.

Earn 1 point per $1 spent. Redeem 100 points for a $10 coupon (no minimum). Points expire after 1 year of inactivity (no purchases or interactions).

Follow us for exclusive holiday sales , flash deals, and buy-one-get-one (BOGO) promotions.

Our lashes typically last 5–7 days with proper application. First-time users may see shorter retention.

It depends on the exact brand and style. uCoolMe Lashes are made from synthetic plastic fibres-or PBT for short. Some brands make their lashes from human hair - while others may use materials such as mink fur.

Here at uCoolMe Lashes.com you can rest assured we do not stock mink fur lashes, or any lashes made using animal hair of any description.

1. Curl natural lashes with an eyelash curler.

2. Apply a thin layer of lash glue to the base of your lashes.  

3. Wait 30–35 seconds, then press the lashes gently onto your skin.  

4. Seal with uCoolMe lash sealant for longer wear.

Use thisMost lashes are designed for single-use . Individual lashes and clusters may last 3–5 uses if stored properly. text to answer questions in as much detail as possible for your customers.

You will still get great results applying our lashes over eye makeup, but for optimal performance and durability, we suggest applying them on clean skin. Please do not apply mascara to your uCoolMe lashes as this can ruin the quality of the hair and limit the number of uses. Many cosmetic products contain oils that can ruin the shine and quality of the hair.

Use an oil-based lash remover to avoid damaging your natural lashes. Gently lift the lashes once the glue dissolves.

Yes! Our eyelashes are made with latex-free glue and plant-based fibers for sensitive eyes.

Absolutely! These will certainly be your new favorite performance lashes. They will stick with you through it all! See what we did there!? Perfect for the stage, track, court, and even the gym!

1. Clean eyes before applying,to remove oils, impurities,dust for better adhesive.

2. Do not recommend using too much bond at one time.

3. Apply the bond to the root of cluster and own lashes, wait for about 10s, and then stick it with your eyelashes.

4. Apply seal, then squeeze your eyelashes and cluster together.

5. Avoid contact with water for 12-24hafter applying for better long lasting.

Please do not rub your eyes before drying & washing.Avoid high-temperatures like saunas and hot springs.

We use 98% biodegradable materials and 100% recyclable packaging. All products are   cruelty-free and vegan-certified.

For every pair sold, we plant a tree through our Tree for Pair Initiative.

Absolutely not! We are partner with cruelty-free suppliers.